Contact information
Contact Information
At Lactobact Asia, we operate with teams located in both Germany and Asia, ensuring fast support across multiple time zones.
Our customer service team works according to Asia business hours (GMT+8 / HK Time). Emails received outside of business hours will be answered as soon as possible on the next working day.
How to Contact Us
For any questions regarding orders, shipping, product information, or general inquiries, please contact us at:
We aim to respond to all messages within 1–2 business days.